Gerry Gilmurray is a 58-year-old proud Scotsman. He has worked for ScottishPower for about 18 years and for SP Energy Networks for about 7 and a half years. He has been in its current role for the last 5 years. As a Social Obligations Coordinator, his job is about vulnerability, helping to promote the Priority Service Register which is used to support vulnerable customers during interruptions to the electricity supply. The major part of his role is about providing support to customers who may be vulnerable in their day-to-day life. That includes making sure their homes and equipment are as energy efficient as possible, making sure they are on the best energy tariff so that they pay less, making sure their homes are safe from fire, and helping to combat loneliness in the elderly. He notes is a very satisfying role as every day, he provides access to support for vulnerable people.